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Privacy Policy

Last Updated: April 15, 2025

1. Introduction

Patroll AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our surveillance services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a demo or information about our services
  • Register for an account
  • Subscribe to our newsletter
  • Contact our customer support
  • Participate in surveys or promotions

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Surveillance Data

When using our surveillance services, we collect data captured by our robots and drones, which may include:

  • Video and image recordings
  • Location data
  • Time and date information
  • Sensor data
  • Incident reports and alerts

This data is collected to provide our security services and is processed in accordance with applicable laws and regulations.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on those pages
  • Time and date of your visit
  • Other diagnostic data

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you about our services, updates, and other information
  • Process transactions and send related information
  • Detect, prevent, and address technical issues or security incidents
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Surveillance data is stored in secure, encrypted environments with strict access controls. We maintain detailed audit logs of all access to surveillance data.

5. Data Retention

We retain personal information and surveillance data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period for surveillance data is determined by our service agreements with clients and applicable regulations.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can control cookies through your browser settings and other tools.

8. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Patroll AI
Email: lfg@laikaventures.co
Address: Rua do Veiga 18-A, 4730-479, Braga, Portugal